We know interviewing for a new job can seem overwhelming. We want all candidates to have access to the same information and resources (after all, communication is what we do). Check out our hiring process and let us know if you have any questions!
Join the Smartbox Team
We know interviewing for a new job can seem overwhelming. We want all candidates to have access to the same information and resources (after all, communication is what we do). Check out our hiring process and let us know if you have any questions!
Our open positions
HR Coordinator
Manufacturing Technician
AAC Consultant
Full-Time | Cedar Falls, IA
Full-Time | Cedar Falls, IA
Full-Time | Northern MN
Funding Coordinator
AAC Consultant
Full-Time | Cedar Falls, IA
Full-Time | Delaware
Why consider Smartbox?
- Our Mission
- Benefits
- Top Workplace
- Cedar Valley Cultivating Opportunity
Become a member of a team motivated behind a single, powerful mission:
To get people talking as quickly as possible with a communication device that best suits their needs.
We love what we do, and how we do it together.
Smartbox offers more than an average working experience. Each person at Smartbox directly improves the quality of thousands of lives a year. Our mission drives that culture of positive impact, is reflected in our daily work, and bolsters our job satisfaction. We believe that for our clients to be served well, we must be proud of our work, seek to learn about others, be recognized for our strengths and be coached to improve.
- Competitive pay
- Flexible Scheduling
- 401k Plan with 3% Employer Contribution
- Great time away from work – supporting a healthy work life balance! Including 23 days of Paid Time Off annually, 10 Paid Holidays, Paid Parental, Adoption, & Foster Care Leave
- Growing Company with Internal Opportunities
- Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
- Annual performance-based merit increases exceeding national average
- Supportive & Collaborative Culture
- Training and Education Provided including Professional and Personal Wellness
- Community Involvement
Smartbox was named as one of the Des Moines Register's Top Workplaces for 2024!
Smartbox earned the 2024 Cedar Valley Cultivating Opportunity Award!
Smartbox is an Equal Opportunity Employer.
We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, ancestry, national origin, citizenship, sex or gender, medical status (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Smartbox makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through your rights under the EEO here for more information.
Learn about our exclusive line of speech-generating devices
Grid Pad
Available screen size:
10" | 13" | 16"
Experience communication reimagined. The Grid Pad is an AAC powerhouse with an array of access options and unique features making communication fast, easy and enjoyable.
Talk Pad
Available screen sizes:
8" | 10"
Your voice, your way. The Talk Pad family brings you a lightweight and purpose-built communication aid. Available in two sizes, 8-inch or 10-inch.
Wego
Available screen sizes:
5" | 13"
Powerful, portable and flexible. Our exclusive Wego family of speech-generating devices are ideal solutions for children and adults with communication difficulties.
Eye Gaze
Available screen sizes:
12" | 13" | 16"
Our eye gaze capable AAC systems make accessing communication a reality for everyone whether at home, at school or on the road.
Hiring Process
Get to know us
Our goal is for you to feel like you know TTMT a bit better, and that you’ve got enough information to feel like you’re applying for the right job.
Check out our company and our social media. View our YouTube channel and our online employee reviews. Read our buzz articles to see the people we work to serve. The goal: the job or jobs you pursue should exist at the intersection of who you are and who we are. So go ahead, click around for a bit. We’ll meet you back here.
You should now have a better sense of who we are and what part of the company and role seems like the best match for where you want to go. Next up, it's time to officially apply.
Time to Apply
We ask that you submit your resume and a cover letter to apply for any position.
A word on cover letters: they aren’t mandatory but highly recommended. It’s your call on whether to include one, but please know that a cover letter gives you the opportunity to be understood beyond the information connoted by the bullets on your resume. If you do decide to include a cover letter, you may consider tailoring it to the job you’re applying for, tell us how you’ve made a difference and use data to back it up. Draw a direct line between your passion and our position, let us see who you are a bit.
For more information about writing an awesome cover letter, we encourage you to research here: 6 Tips for a Great Cover Letter (asha.org)
After you have submitted your completed application, you can expect to hear from us within a few weeks confirming we received your application. If we think your skills are a good fit for the role, we will be in touch to schedule an interview.
Interviewing
We get excited about interviewing and take it seriously because the work we are doing really makes a difference in people’s lives. We want people on our team that feel that same passion to help. Our process is typically one to two interviews (in person or virtual) with the hiring director and another member of our management team. This can feel a little intimidating, but it’s meant to be friendly, warm, and gives you the opportunity to see multiple perspectives. We’re guided by our goal of creating an equitable and inclusive experience, where candidates from a wide variety of backgrounds have an opportunity to succeed.
Our goal is to assess your skills and see if you and this role are a match. We will spend a chunk of your first interview detailing a day in the life of the position. It’s just as important to us that you think the role is a good fit for you! So we conduct our interviews using these guiding lights:
- Structured interviewing: Every candidate is assessed using clear rubrics, and we use those rubrics for all folks being considered for that role, so that everyone is evaluated from the same perspective, allowing their distinctiveness to emerge.
- Open-ended questions: We ask open-ended questions to learn how you solve problems. We want to understand how your mind works, how you interact with a team, and what your strengths are.
When it comes to accommodations, our team is here to help. From sign language interpreters to specialized equipment, interview breaks to extended time, we aim to provide the support you need so you can keep the focus on your conversation. There is a spot on the application page to ask for accommodations, but please feel free to reach out to us directly if you have any questions.
Decision and Offer
We say “we” because we take into account a number of perspectives to come to a decision. You can expect to hear from us with the decision either way. If we decide that you’re the best candidate for the role, HR will reach out to you with an offer.
Once you’ve accepted the offer, the hiring director will reach out to share more details about your first day, the where, when, and how, after which you are on your way to becoming a Smartbox'er -we’re thrilled to have you!
Hiring Process - FAQ
Will you let me know when a job has been filled?
Our goal is to keep you informed throughout the process, but it does take a little bit for us to review and interview all qualified candidates. We will reach out to you initially to let you know that we received your application and reach out again if we are interested in interviewing you for the role.
After all interviews, we will communicate with you either an offer or letting you know we proceeded with another candidate for that particular role. However, our recruiting team might reach out if we find a different potential match for your skills, interests, and experience.
Can I apply for multiple jobs?
Yes, you can apply for more than one role at once, though we recommend narrowing your choices down to a few jobs that truly match your skills, experience, and interests. We’ll review your resume to determine the best fit.
What if I need an accommodation for the interview?
No problem! We have a team dedicated to making sure you have the accommodations you need to interview. If you need for us to arrange an ASL interpreter, if you’d like your service animal with you, or if you have something else in mind, simply reach out to us directly at careers@talktometechnologies.com. From there, you can confidentially discuss your accommodation options/needs.
What benefits do you offer?
We proudly offer a comprehensive benefit package, including:
- Competitive pay
- Flexible Scheduling
- 401k Plan with 3% Employer Contribution
- Great time away from work – supporting a healthy work life balance!
- Including 23 days of Paid Time Off annually, 10 Paid Holidays (including one floating holiday for you to use for a holiday that is important to you), Paid Parental, Adoption, & Foster Care Leave
- Growing Company with Internal Opportunities
-
We are proud to have a turnover rate (employees exiting the company) at less than half of the national average. In addition to a low percentage of employees
leaving the company, we are also seeing incredible growth. In 2022, our staff grew by 30%! - Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
- Supportive & Collaborative Culture
- Training and Education Provided including Professional and Personal Wellness
- Community Involvement
If you have more specific questions about the options, feel free to send our hiring team an email at careers@talktometechnologies.com