Contact Us

We are here to help.

Contact our Terrace Dr, Main Office

Toll Free: 877.392.2299, Option 0

Fax: 1.888.310.3112
Mailing Address:
3508 Terrace Drive, Cedar Falls IA 50613

Contact Customer Care

Accessibility Assistance

If you need assistance in accessing or communicating with us over the phone, please consider these resources.

Dial 711
(Hamilton Relay in Iowa)

TTY: 800.735.2942
Voice: 800.735.2943
VCO (Voice Carry Over): 800.735.4313
Speech-to-Speech: 877.735.1007
Visually Assisted Speech-to-Speech (VA STS): 800.855.8440
Spanish: 800.264.7190 (includes Spanish-to-Spanish and translation from English to Spanish)

If you are traveling out of state or are in a state that is not served by Hamilton Relay, you can place toll-free interstate calls by calling:
TTY: 800.833.5833
Voice: 800.833.7833


Speak with an AAC Consultant

Call: 877.392.2299, Option 1

Start here! If you are interested in receiving information about a new device or exisiting device, please fill out the contact form.

Send a message to an AAC Consultant in your area

Funding Asist

Funding/Insurance Assistance

Check in with us on a claim we're working on for you with Medicare, Medicaid, or Private Insurance. No claim? Give us a call for general information or just to help give insights regarding the funding process!

Call: 877.392.2299, Option 2

Leave a message for our funding team


Interested in testing a device or have a question on a current trial? Call us or fill out the form below to request a trial device.

Call: 877.392.2299, Option 6

Leave a message for our trials team


Have a question about your current device, or need help with software? Call us or fill out the form below to schedule a training session.

Call: 877.392.2299, Option 3

Submit a request for a training session

Get help with our webstore

Are you needing help in our store or have a product that you would like more information on? Call us or fill out our form to speak with our online store, customer service.

Call: 877.392.2299, Option 5

Ask a question about our webstore