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Trials Coordinator

Full Time | Cedar Falls, IA

As a Trials Coordinator, you’ll communicate with our clients throughout the trials process as they test drive a device to get the best fit for their needs.

  • You will help support clients and their team during the device trial period by answering questions and following up on a regular basis throughout the process.
  • You can anticipate an average day to have 6-7 hours spent on the computer communicating with clients, support teams, and clinics following up on their device trial.
  • You will take feedback from our clients and from your experiences to make ongoing improvements to our Trial program’s overall efficiency.
  • Communication with our clients is key as is communicating with other members of the TTMT360 team to ensure the best service and support is provided from trial to purchase.

 

Our Trials Team is a growing group of unique individuals focused on providing a variety of options to meet each client’s needs. Together they problem solve to streamline the trials process for both our clients and our team, and they provide a fun, casual environment where everyone is welcome.

If you’re a great communicator and looking for a truly rewarding career, please consider being part of our incredible team!

Apply today by sending your resume and cover letter
 
Attention: Kristi Dodge, Director of Trials Coordination
 

Key skills for this position

  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient with excel and other tracking mechanisms.
  • Ability to follow detailed instructions, processes, and procedures.

What we do at TTMT

Talk To Me Technologies is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.

What we offer our employees

Our benefits and culture are focused on providing a worklife integration to best support our team. The benefits offered for this role include:

  • Work hours are 8:00 - 4:30 M-F for training, flexible scheduling after training!
  • 401k Plan with 3% Employer Contribution
  • Generous Paid Time Off - 23 days annually (prorated first year)
  • 10 Paid Holidays including a Floating Holiday
  • Paid Parental, Adoption, & Foster Care Leave
  • Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
  • Voluntary Dependent Care Account & Flex Spending Account
  • Voluntary Life Insurance & Disability Insurance Coverages
  • Supportive & Collaborative Culture
  • Annual performance-based merit increases exceeding national average
  • Growing Company with Internal Opportunities
  • Training and Education Provided including Professional and Personal Wellness
  • Community Involvement

Compensation

Starting Salary Range: $35,000 - $40,000

Jacob trials director

Employee Reviews

Opportunities

TTMT Provides great learning opportunities and a client focused environment. Everyone is working towards a shared mission to give AAC solutions to those in need, Bringing speech to life. TTMT is a loving and welcoming workplace!

- Trae Eenhuis, Director of Client Support and Education

Highly Recommend

Not only is it rewarding knowing what we do helps others in need, but it is an awesome work environment! Everyone is willing to help each other. Whether we are in the same department or not! So even if emergencies come down, I know that I'm not facing it alone!

- Abigail Vega, Marketing Associate

Amazing Environment

We celebrate everybody's successes and nobody's ever unavailable to help. It's an amazing environment to work in!

- Mikaela Reth, Office Manager

Talk to Me Technologies is an Equal Opportunity Employer.

We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, ancestry, national origin, citizenship, sex or gender, medical status (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Talk to Me Technologies makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through your rights under the EEO.