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Our customer care team can help with everything from troubleshooting to advanced editing. Call 877.392.2299 or
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Get help in person

Training and support are available to your entire team! Together, we'll come up with a plan that includes fun assignments designed to help everyone become comfortable with the device.
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View and print guides

Guides cover everything from basic charging and the location of power and volume to advanced editing features.
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Copy, paste & move buttons

Learn how to move buttons on a page from one location to another, and copy and paste buttons to another page in the vocabulary set.


Edit Button Label, Image & Message

Change the words on a button, as well as the message that's spoken aloud when the button is pressed. Learn how to change the image on a button to a different symbol, and how to take a picture with the wego camera.


Guided Access

Guided access is a feature that keeps the user 'locked in' to the vocabulary set, and prevents access to specified areas of the device (for example: the "sleep/wake" button, desktop and menu editing bars). Learn how to turn on and off Guided Access.


 

Hide & Show Cells

Great for new users! Simplify any page of your vocabulary set by temporarily hiding specific buttons.

 

Jump to a New Page

Create new, custom pages in your vocabulary set. In this example, Haylee will show you how to create a new page for "Park" that links with button actions to a new, customized vocabulary page with things to do at the park.


 

Change Pronunciation

Learn how to tweak the pronunciation of words so they sound more natural when they are spoken (example: kee wee vs. kiwi).


 

Saved Phrases

Learn how to save a message to a button to easily repeat it at a later time. Great for planning ahead for shopping trips, as well as frequently used messages like "I need my wheelchair".