Talk to supportOur customer care team can help with everything from troubleshooting to advanced editing. Call 877.392.2299 or
Send a message
Get help in personTraining and support are available to your entire team! Together, we'll come up with a plan that includes fun assignments designed to help everyone become comfortable with the device.
Book a training
View and print guidesGuides cover everything from basic charging and the location of power and volume to advanced editing features.
Edit a button image and message
Change the words on a button, as well as the message that's spoken aloud when the button is pressed. Learn how to change the image on a button to a different symbol, and how to take a picture with the wego camera.
Learn how to edit.
Guided Access is a feature that keeps the user 'locked in' to the vocabulary file, and prevents access to specified areas of the device (for example: the home button, desktop and menu editing bars). Learn how to turn on and off Guided Access.
How to hide buttons on a page
Great for new users! Simplify any page of your vocabulary file by temporarily hiding specific buttons.
Create a new page of vocabulary and link it.
Create new, custom pages in your vocabulary set. In this example, Haylee will show you how to create a new page for "Park" that links with button actions to a new, customized vocabulary page with things to do at the park.
Change the pronunciation of words, names and places.
Learn how to tweak the pronunciation of words so they sound more natural when they are spoken (example: kee wee vs. kiwi).
Learn how to save a message to a button to easily repeat it at a later time. Great for planning ahead for shopping trips, as well as frequently used messages like "I like cream in my coffee".