Customer Care Coordinator
Cedar Falls, IA Headquarters
Are you a “people person” who is motivated by helping others?
If so, please read on…
Talk To Me Technologies is a leading provider of assistive technology that provides a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.
As a Customer Care Coordinator, you’ll learn about the hardware, software and accessories powering our exclusive line of speech-generating devices so you can:
- Provide technical support for clients via phone, video, email and in-house.
- Configure hardware, software and accessories for speech-generating devices prior to shipment (training will be provided).
- Review and test a variety of new and existing communication software programs in order to provide feedback and training to internal and external customers.
- Top-notch customer service skills.
- Excellent problem-solving abilities.
- Basic working knowledge of Windows and Apple products.
Comprehensive benefits package is available.
If you’re instinctively technical, a team player, great with people and troubleshooting is your 6th sense, please send your resume and cover letter to the attention of:
Mail: 3508 Terrace Drive
Cedar Falls, IA 50613
Position is located at our Cedar Falls, IA headquarters.