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Director of Claims

Full Time | Cedar Falls, IA

The Director of Claims oversees our Claims department in their work to uphold the highest level of customer service for TTMT clients, via communication, precision, and timeliness. This position coordinates closely between multiple departments to successfully process claims while staying educated on the continuously changing world of insurance.

Responsibilities:

  • Proactively monitors and maintains that client files are handled efficiently, accurately, and with quality workmanship.
  • Supervises and coaches a diverse team of coordinators and team leads while encouraging a positive and supportive network of interdependence within the department.
  • Offers coaching and guidance that consistently demonstrates high expectations with elevated executive presence and professionalism.
  • Ensure department goals are met so we can continue offering one of the highest clean claims rates in the industry.

 

If you have previous experience in the world of insurance funding, leading a team, and want to find a position making a difference in the lives of others, this may be the right fit for you!

Apply today by sending your resume and cover letter

Attention: Jordan Miller, Vice President of Client Services

Applications accepted through January 21st

Key skills and Requirements for this position

  • Excellent communication skills, written and verbal
  • Previous experience leading a team, preferred
  • Previous experience or education in insurance processing, preferred

What we do at TTMT

Talk To Me Technologies is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.

What we offer our employees

Our benefits and culture are focused on providing a worklife integration to best support our team. The benefits offered for this role include:

  • Competitive Pay
  • Flexible Scheduling after training
  • 401k Plan with 3% Employer Contribution
  • Generous Paid Time Off - 23 days annually (prorated first year)
  • 10 Paid Holidays including a Floating Holiday
  • Paid Parental, Adoption, & Foster Care Leave
  • Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
  • Voluntary Dependent Care Account & Flex Spending Account
  • Voluntary Life Insurance & Disability Insurance Coverages
  • Supportive & Collaborative Culture
  • Annual performance-based merit increases exceeding national average
  • Growing Company with Internal Opportunities
  • Training and Education Provided including Professional and Personal Wellness
  • Community Involvement

Employee Reviews

Opportunities

TTMT Provides great learning opportunities and a client focused environment. Everyone is working towards a shared mission to give AAC solutions to those in need, Bringing speech to life. TTMT is a loving and welcoming workplace!

- Trae Eenhuis, Director of Client Support and Education

Highly Recommend

Not only is it rewarding knowing what we do helps others in need, but it is an awesome work environment! Everyone is willing to help each other. Whether we are in the same department or not! So even if emergencies come down, I know that I'm not facing it alone!

- Abigail Vega, Marketing Associate

Amazing Environment

We celebrate everybody's successes and nobody's ever unavailable to help. It's an amazing environment to work in!

- Mikaela Reth, Office Manager

Learn about the AAC technology that powers our company

wego family of speech-generating devices

Wego™

Available screen sizes:
5" | 8" | 10" | 13"

Communicate in style! Powerful, portable and flexible. Our exclusive Wego family of speech-generating devices are ideal solutions for children and adults with communication difficulties.

zuvo family of speech-generating device

Zuvo™

Available screen sizes:
10" | 12" | 16"

Powerful, flexible and sleek. Designed to adapt to you (not the other way around), the Zuvo family of speech-generating devices offers more ways to communicate than ever before.

eyespeak family of communication systems

Eyespeak™

Available screen sizes:
12" | 16"

Say it with your eyes! The Eyespeak communication systems are the perfect solution to communication and physical difficulties at home, school or on the road.

Talk to Me Technologies is an Equal Opportunity Employer.

We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, ancestry, national origin, citizenship, sex or gender, medical status (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Talk to Me Technologies makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through your rights under the EEO.